Customer Service Representative

The successful candidate will be eager to assist, able to triage tasks, feel comfortable with ever-evolving technology and will think outside the box. The successful candidate will also be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution. The ability to speak Spanish and English fluently is preferred.

Requirements

• Job location is in Oklahoma City, local candidates only, please
• THIS POSITION IS NOT REMOTE – YOU WILL BE WORKING IN THE OFFICE
• High school diploma/GED required (College degree preferred)
• 3+ years’ experience in a customer service role
• Bilingual – Spanish and Engilsh Preferred
• Proficient with MS Office
• Ability to quickly learn and adapt to ever-evolving software
• Ability to work weekend hours -Saturdays
• Exceptional at multitasking in a fast-paced environment
• Strong sense of professionalism and customer service
• COVID -19 vaccine is required

Skills Necessary

Microsoft Office, Data Entry, Customer Service, Communication Skills, Multi-tasking, Strong Telephone Communication Skills