| The Director of Operations plays a critical leadership role in a startup company, overseeing the operational functions and ensuring the efficient and effective execution of daily operations. This position requires strong strategic planning, operational expertise, and the ability to lead and motivate teams. The Director of Operations collaborates closely with various departments to drive performance, improve processes, and contribute to the overall success of the organization. The person will report directly to the CEO or COO of Progentec Diagnostics. The areas of responsibilities will cover all operations across lab, sales, and implementation of pharma and other collaborations. Responsibilities: Strategic Planning and Execution: - Develop and implement strategic plans, in alignment with the company’s objectives and vision, to drive operational excellence
- Identify key performance indicators (KPIs) and establish targets to measure and monitor operational performance
- Regularly evaluate operational processes, identify areas for improvement, and implement appropriate measures to optimize efficiency
Team Leadership and Management: - Provide strong leadership, mentorship, and guidance to a diverse team of operational staff, fostering a culture of collaboration, accountability, and continuous improvement
- Set clear expectations, define roles and responsibilities, and ensure effective communication and coordination within the operations department
- Recruit, train, and develop talent, identifying skill gaps and providing opportunities for professional growth
Operational Efficiency and Process Improvement: - Streamline operational workflows and processes to enhance productivity, reduce costs, and maintain high-quality standards
- Implement best practices and standards to ensure compliance with industry regulations, quality control, and safety guidelines
- Identify and resolve operational bottlenecks, obstacles, and inefficiencies through data analysis and process optimization
- Adhere to the company’s policies and standards and ensure that laws and regulations are being followed
Cross-Functional Collaboration: - Collaborate closely with other departments, such as Research and Development, Lab Operations, Quality Assurance, Human Resources, external partners, and supply chain, to ensure seamless coordination and alignment of operational activities
- Foster effective communication channels to facilitate information sharing, problem-solving, and decision-making among different teams
- Participate in cross-functional initiatives and projects to drive business growth, improve customer satisfaction, and enhance operational effectiveness
Performance Monitoring and Reporting: - Establish and monitor key performance indicators (KPIs) to evaluate operational performance, track progress, and drive continuous improvement
- Prepare regular reports and presentations for senior management, highlighting operational achievements, challenges, and opportunities for improvement
- Analyze data and provide insights to inform strategic decision-making and resource allocation
- As needed, perform various duties required to successfully fulfill the functions of the position
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